INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the care instructions for your products?

You have had your cotton tote bag for a few months, and it’s due for a bit of a wash. But how should you wash your tote bag to ensure it maintains its shape and most importantly in a way that keeps the print as bright and bold as always?

Spot Clean

If you have a stain on your tote bag, the easiest way to clean it is just with a spot clean, if you have a stain removing spray, just follow the directions on the bottle. If you don’t have a stain remover, great alternatives are baking soda mixed with a little warm water to create a paste which you can apply, leave for a little while and scrub off. Alternatively soak the affected area in solution of wine vinegar and warm water for a few hours and then rinse with fresh water.

Hand wash

If your whole bag needs a bit of a wash then we advise handwashing your bag, use your regular washing powder and lukewarm water to wash your tote bag. Gentle scrub your bag and try to avoid the print if possible as this can affect the colour and print if you scrub too hard!

Machine wash

Machine washing is not recommended because the wash and spin cycle can cause shrinkage and alter the colour and quality of your print. If you want to machine wash, we suggest putting your bag on a cool low spin cycle. By doing this you should maintain the size and print but do expect a slight distortion.

Wipe clean

If you’re cleaning a recent mark a simple wipe clean with hot water and soap will do the trick. For some of our bags like our Jutes a wipe clean is the only suitable method of cleaning as with other methods they may lose their stiff structure and become floppy!

Steam

Steaming your cotton bag is a great alternative to washing. Steaming will remove any creases, will clean long term discolouration, and may help to remove stubborn stains from your tote bag. By adding some essential oil or scented antibacterial liquid to your steamer you can also remove any unwanted smells.

What is a tote bag?

The word tote was originally used to describe carrying an object, but first used to describe a style of bag in the early 1900's. The word tote bag is used to as a name for a broad range of products, but it is most commonly recognised as being a cotton based bag with a large capacity, with two handles.

What are your most popular bag styles?

Our most popular bag styles are the Designer Tote and Back Pack Bags. It's the most stylish option whilst also being a versatile bag. We have a bag to fit every occasion so if you require something more durable, something larger or something completely different, we can create a product to fit your needs.

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Do you have immediate stock availability of bags? Which styles do you have available?

Yes - please see our shop of all organic cotton, designer, and jute bags for bag styles that we keep in stock at our eco-factory, ready for printing and dispatch on a fast-track basis to be delivered anywhere within 3-5 days.

None of the bags you stock are quite what I’m looking for. Can you make me a customized bag style?

Of course we can. Just go to our Customized Order menu and provide us with either details of the customization or upload your desired image to be printed, we shall get back to you for it within minutes.

Can I Order more than 200 Bags?

You can order any quantity in bulk upto 10000 bags in one order through Bulk Order menu and get special discounts on each bag along with dealership benefits.

Do you ship internationally?

 No! But we do ship all over India from Kashmir to Kanyakumari.

Can I have multiple products in the same order?

Yes! You can mix and match bag styles in your order. 

What is your cancellation policy?

Once an order has been confirmed there is a 50% cancellation fee should you cancel your order.

What is your order turnaround time after payment? Can you fast track my delivery?

Our standard turnaround after payment and artwork approval is 3-5 working days; however this can be fast tracked if needed for a specific event.

What are important features of your bags?

Our bags are made of 100% Organic Cotton, Durable for years, Optimum Weight Capacity, Biodegrable, Washable, Foldable, and very light weight.